JLL has been recognized as the Asia Pacific Facilities Management Company of the Year at the annual Frost & Sullivan Asia Pacific Best Practices Awards banquet held at the Shangri-La Singapore on November 27, 2018.
Janice Wung, Program Manager, Energy & Environment, Frost & Sullivan, notes that the last year has been intense competition between global and local facilities management providers for contracts and market share, especially in saturated markets like Singapore and Malaysia.
“Technological advances, particularly the ascent of automation, artificial intelligence (AI), and digitalization are transforming the regional facilities management market. Clients are increasingly seeking tailored services and better end-user experiences. Against this backdrop, JLL remains the top facilities management service provider in the region. The company’s leadership in innovation, its ability to customize solutions and its brand reputation are unparalleled,” she adds.
“We are honored to be named Asia Pacific Facilities Management Company of the Year by Frost & Sullivan for a third consecutive time. This award is a testament to the efforts of our team of 14,000 people, together with our partners and our clients who have continued to support us in this journey. The industry is at the crossroads of a major transformation primarily driven by technology disruption and innovation with an ever-increasing focus on human experience. As a firm, JLL is heavily investing in our digital capabilities, which we believe will drive new and improved service delivery models for our clients. It has never been this exciting in the industry for our people, clients and partners,” says Susheel Koul, Managing Director, Integrated Facilities Management, JLL Asia Pacific.
According to Frost and Sullivan, award recipients were identified based on in-depth research conducted by Frost & Sullivan’s analysts. The award categories offered each year are carefully reviewed and evaluated to reflect the current market landscape and include emerging trends. The shortlisted companies were judged on a variety of actual market performance indicators including revenue growth; market share and growth in market share, leadership in product innovation, marketing strategy and business development strategy.
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JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with operations in over 80 countries and a global workforce of 88,000 as of September 30, 2018. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com